Your Privacy Matters to Us.
01 · Overview
Discount Mattrezzz (“we,” “us,” or “our”) operates the website discountmattrezzz.com and our retail locations in the Rio Grande Valley and San Antonio, Texas. We are committed to protecting your personal information and being transparent about how we handle it.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our website or providing us with your information, you agree to the practices described in this policy.
02 · Information We Collect
- Contact Information — Name, email address, phone number, and mailing address when you make a purchase, fill out a form, or contact us directly.
- Purchase Information — Products purchased, order history, and transaction details processed through our payment systems.
- Financing Applications — If you apply for third-party financing, we may collect information necessary to connect you with our lending partners.
- Form Submissions — When you submit our contact or financing pre-qualification forms, the information you provide (such as name, phone, email, and your message) is stored in our website’s secure database and customer-relationship system so we can respond to you and document your consent.
- Email Address — When you subscribe to our newsletter or promotional emails through our website forms.
- Website Usage Data — Pages visited, time spent on site, browser type, device type, and referral sources collected automatically via cookies and analytics tools.
- Communications — Any messages you send us via email, contact forms, or social media.
- Comment Data — If you leave a comment on our website, we collect the information shown in the comment form, along with your IP address and browser user agent string, to help with spam detection and site security. An anonymized hash of your email address may be provided to the Gravatar service (privacy policy); if your comment is approved, your profile picture may appear publicly alongside it.
- Uploaded Media — If you upload images to the website, avoid images containing embedded location data (EXIF GPS); visitors can download and extract location data from images on the site.
03 · Email Marketing
When you provide your email address through our website, newsletter signup form, or at our store locations, we use it to send promotional offers, discounts and sales events, new product announcements and sleep tips, our periodic newsletter, and transactional emails related to your purchases or inquiries.
Your choice, always. Unsubscribe at any time via the “Unsubscribe” link at the bottom of any email or by contacting support@discountmattrezzz.com. We use industry-standard email marketing tools to manage our list; your email address is stored securely and used solely for the purposes described above.
04 · SMS & Text Marketing
If you provide your mobile phone number and consent to receive text messages, we may send promotional offers, flash sales, order updates, and occasional announcements. Consent is required — we only send SMS marketing if you explicitly opt in. Message and data rates may apply; message frequency may vary. Opt out any time by replying STOP, or reply HELP for assistance. We do not share your mobile number with third parties for their own marketing. Carriers are not liable for delayed or undelivered messages.
05 · How We Use Your Information
- To process your orders and fulfill purchases
- To send marketing communications you have opted into
- To respond to questions, comments, or customer-service requests
- To connect you with third-party financing options when requested
- To improve our website experience, content, and product offerings
- To analyze website traffic and understand how visitors use our site
- To comply with applicable laws and legal obligations
06 · We Don’t Sell Your Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes — ever. We may share information only with: service providers (email platforms, payment processors, analytics providers — contractually bound to use your data only for us), financing partners (only when you voluntarily apply; governed by their own policies), legal requirements (when required by law or to protect rights and safety), and business transfers (in a merger or acquisition, subject to the same protections).
07 · Financing Partners & Third-Party Lenders
We offer access to third-party financing for customers who may have limited or no credit history — currently including Snap Finance (lease-to-own) and Affirm (pay-over-time). This financing is provided entirely by independent lending partners, not by Discount Mattrezzz.
Important: When you apply for financing, your personal and financial information is submitted directly to the lender and governed by their own privacy policies and terms. Discount Mattrezzz does not store, process, or have access to your full financial or credit application data. Please review any financing partner’s privacy policy before applying; we are not responsible for how third-party lenders collect, use, or protect your information.
08 · Third-Party Links & External Sites
Our website may link to third-party websites, financing portals, or social media platforms. Once you leave discountmattrezzz.com, this Privacy Policy no longer applies. We have no control over, and assume no responsibility for, the content or privacy practices of third-party sites. Financing portals are operated by independent lenders; social media pages are governed by their platform policies.
Embedded Content from Other Websites
Pages may include embedded content (videos, images, articles) that behaves as if you visited the external website directly — those sites may collect data about you, set cookies, and track your interaction with the embedded content, including if you are logged into an account there.
09 · Cookies & Tracking
- Essential Cookies — Required for the site to function (shopping cart, session management, site performance/caching).
- Preference Cookies — Remember choices like your language selection (English/Spanish).
- Analytics Cookies — Help us understand visitor behavior so we can improve the experience.
- Marketing Cookies — Deliver relevant advertising and track campaign performance.
- Comment Cookies — If you comment, you may opt in to saving your name, email, and website in cookies for one year for convenience.
- Browser Detection & Login Cookies — A temporary cookie checks whether your browser accepts cookies (no personal data); login cookies last two days, display-preference cookies one year, and “Remember Me” two weeks. Logging out removes login cookies.
You can manage or disable cookies in your browser settings; disabling some may affect cart and checkout functionality.
10 · Children’s Privacy
Our website, services, and marketing are intended for adults and are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us personal information, contact support@discountmattrezzz.com and we will promptly delete it.
11 · Data Security & Retention
We implement reasonable technical and organizational safeguards to protect your data. No method of transmission or storage is 100% secure; please use strong passwords and be cautious sharing personal information online.
How Long We Keep Your Data
- Form submissions & customer records — Retained while needed to respond to you, maintain our customer relationship, and document marketing consent; you may request deletion at any time.
- Comments — Retained indefinitely with metadata so follow-up comments can be recognized and approved automatically.
- Account information — Stored in your user profile; you can view, edit, or delete it at any time (except username). Administrators can also access it.
- Purchase & transaction records — Retained as long as necessary for business, tax, and legal compliance.
- Marketing data — Email/SMS opt-in records retained while subscribed, plus a reasonable period to document consent history.
12 · Disclaimer of Warranties & Limitation of Liability
Our website and its content are provided on an “as is” and “as available” basis without warranties of any kind. To the fullest extent permitted by law, Discount Mattrezzz shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our website; reliance on site content; unauthorized access to your information; errors or interruptions; or the actions of third-party financing partners, service providers, or linked sites. Our total liability for any claim shall not exceed the amount you paid us, if any, in the twelve (12) months preceding the claim. Some jurisdictions do not allow certain exclusions, so some of the above may not apply to you.
13 · Governing Law
This policy is governed by the laws of the State of Texas. Any legal proceeding shall be brought exclusively in the state or federal courts located in Cameron County or Hidalgo County, Texas. If any provision is found unenforceable, it will be modified to the minimum extent necessary and the remainder will remain in effect.
14 · Your Rights & Choices
- Access — Request a copy of the personal information we hold about you.
- Correction — Ask us to correct or update inaccurate information.
- Deletion — Request deletion, subject to legal retention obligations.
- Opt-Out of Marketing — Unsubscribe any time via any email’s link or by contacting us.
- Data Portability — Request a portable copy of your data in certain circumstances.
To exercise these rights, contact support@discountmattrezzz.com. Texas residents may have additional rights under the Texas Data Privacy and Security Act — contact us for more information.
15 · Where We Send Your Data
- Payment Processors — Transaction data is transmitted securely to our payment partners (such as Square and Affirm) to complete purchases. We do not store full payment card details on our servers.
- Email Marketing Platform — Your email address is transmitted to our email service provider solely to deliver communications you opted into.
- Customer Relationship System — Form submissions are stored in the CRM running on our own website to help us respond and manage inquiries.
- Analytics Providers — Anonymized or aggregated usage data may be sent to analytics platforms.
- Spam Detection Services — Visitor comments may be checked through automated spam detection.
- Third-Party Financing Partners — Financing application data goes directly to lenders when you voluntarily apply (see Section 07).
16 · Contact Us
Email: support@discountmattrezzz.com
Website: discountmattrezzz.com
Locations: San Benito, Brownsville & San Antonio, Texas
We may update this Privacy Policy from time to time; changes will be posted here with a revised “Last Updated” date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.